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What you can expect from us |
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We will listen to your dental aspirations and give you explanations and solutions designed to met your needs |
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We will keep you informed of the latest techniques and use the best materials and equipment available |
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We will give you a written assessment of any planned treatment |
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We follow the latest cross infection guidelines. Your safety is our primary concern. |
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What we expect from you |
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Please help us by attending you appointments promptly and if that is not possible let us know as soon as you can. We do charge for non-attendance with less than 24hr notice |
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Please settle your account at the time of your visit. To help you to do this we do accept cash, cheques and most credit and debit cards. |
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If you are not happy with your visit you will tell us your concerns so that we can put it right and improve our service to you. |
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If you are happy with your visit then we would appreciate if you would tell others about the services we offer. |
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Accessibility |
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Colne View practice features: |
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Numerous features of the practice were built to enable access for patients with disabilities: |
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There is ample free car-parking immediately outside the building |
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The car park is flat, with no steps, kerbs, or other hazards |
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There is an access ramp leading to the front door |
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There is a railing with a handrail all the way up one side of the ramp |
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The inside of the building is on a single level with no steps or ramps at all |
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The external and internal doors are broad enough to accommodate |
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The furniture inside the building has been arranged to allow easy passage for wheelchair users |
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We now have the facility to communicate by email rather than by telephone - which can make life easier for people with hearing impairments |
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The toilets are large enough for frames or wheelchairs to manoeuvre. The sink is low level for wheelchair users to reach |
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The main surgery is large and patients can be treated in their wheelchair or be treated in the dental chair. |
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